Welcome to Been There!

We provide peer support through trained peer mentors who have lived experience with body image and eating concerns

This is peer mentoring - not therapy, counselling, or friendship

Our peer mentors are volunteers who can offer understanding, support, and hope based on their own recovery journey.

Mentee Application Form

Once your application is submitted, our team will review it and contact you within 4 weeks.

All information is confidential and used to provide you with the safest and most appropriate support.

IMPORTANT:

Please answer all questions honestly. This information helps us:

Helps us match you with one of our peer mentors

Ensure Been There is the right service for you at this time

All information is confidential and used for safeguarding purposes.

Legal First Name *

Legal Last Name *

Preferred Name / Nickname *

Note: Preferred name will be shown to your Peer Mentor. Your legal name and address is for safeguarding and emergency purposes only.

I'd like to remain anonymous to my mentor. *

Yes

No

Preferred pronouns? *

Email *

Mobile Phone Number *

Street Address (inc. House No. / Name) *

City *

County *

Postal Code *

Date Of Birth *

Applicants must be 18 years or older.

Gender *

Employment Status *

Ethnic Background *

Please note that whilst we are a confidential service, if your Peer Mentor or our Safeguarding team is concerned for your safety, we require emergency contact details to keep you safe from harm.

We will always aim to speak directly to you wherever possible.

Emergency Contact: Name *

Emergency Contact: Number *

Emergency Contact: Relationship *

Doctor/GP: Name *

Doctor/GP: Phone *

Doctor/GP: Address *

Please read and tick all boxes to continue.

I understand that Been There is not a crisis service. If I need urgent support, I will use the links provided in the out-of-hours message on my Peer Mentor WhatsApp chat or access the crisis support links on the Been There website. *

Yes

I understand that, although I can send messages at any time, replies will only take place during agreed chat times and may not be immediate. *

Yes

I understand that if there are concerns about my safety or the safety of others, information I share may be passed to appropriate professionals, such as emergency or social care services in line with Been There’s Safeguarding Policy. *

Yes

Crisis Support

Safeguarding Policy

Privacy Policy

Please read and tick all boxes to continue.

I understand that all mentoring conversations must take place within the Been There chat, and I will not communicate with my Peer Mentor outside of the specified Whatsapp chat area. *

Yes

I understand that Peer Mentors can only work with the information I provide, and it is my responsibility to ensure this is accurate. *

Yes

I understand that my Peer Mentor is a volunteer, and I will do my best to attend chats and complete feedback. If I miss sessions repeatedly, I may need to wait for another space. *

Yes

I understand that mentoring takes place via WhatsApp using a Been There business account, not a Peer Mentor’s personal account. *

Yes

Please read and tick all boxes to continue.

I am happy to be contacted by the Been There team about my application. *

Yes

I consent to Been There processing my personal data in line with Been There’s Data Protection and Privacy Policies. *

Yes

I give my explicit consent for Been There to process my health and other special category data. *

I consent

Your privacy and safety are important to us. We are committed to protecting your personal data and will always handle it in line with UK data protection legislation.

You can withdraw your consent at any time by contacting us at: [email protected]

Messages are end-to-end encrypted, and our Peer Mentors and safeguarding team are trained to protect your information.

From time to time, conversations may be reviewed by Been There’s safeguarding team in line with our Safeguarding Policy, especially where there are concerns about safety, to help keep everyone safe.

Privacy Policy

Crisis Support

Safeguarding Policy

To provide you with our services, we need to collect and process your personal information, such as your name, contact details, and information about your health.

We are committed to protecting your personal data and will always handle it in line with UK data protection legislation.

You can withdraw your consent at any time by contacting us at [email protected]

You can find out more about how we use your personal data and your rights in our Privacy Policy.

By submitting this application, you agree that Been There can process your personal data for these purposes.

I confirm that all information provided is true and accurate to the best of my knowledge